Last updated: March 23, 2026
These Terms of Service (“Terms”) govern your access to and use of the Hydrant platform, including the website, apps, rendering services, and any related features (collectively, the “Service”). The Service is operated by Manuel Rossner, registered in Germany and based in Berlin (“Hydrant,” “we,” “us,” “our”). By creating an account, joining a workspace, or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
Account: your personal user account for accessing the Service.
Workspace: a shared environment where Content is created and managed. A workspace has one Workspace Owner who controls billing and settings.
Workspace Owner: the paying customer (person or entity) responsible for the workspace, its members, and its compliance with these Terms.
Members: users invited into a workspace by the Workspace Owner.
Content: data, fonts, graphics, scenes, templates, videos, images, animations, and any other material uploaded to, processed by, or generated through the Service.
Credits: units used to pay for rendering and other billable operations within the Service.
2.1. You must be at least 18 and legally able to enter contracts.
2.2. A user may belong to multiple workspaces. Workspace benefits apply to the workspace context you are currently working in.
2.3. The Workspace Owner is responsible for: (a) all payments, (b) compliance of all workspace activity with these Terms, (c) licenses for uploaded materials (including fonts), and (d) managing member access and roles.
2.4. Ownership transfer: the Workspace Owner may request transferring workspace ownership; we may require reasonable verification and/or a new subscription if the legal party changes.
3.1. Billing is per workspace. We use Stripe for payments. Plans (e.g., Plus, Pro, Custom) differ by features, member limits, and included credits.
3.2. Prices exclude VAT unless stated otherwise. We collect and remit taxes where required by law. For B2B customers with a valid VAT ID, reverse charge may apply.
3.3. Subscriptions renew automatically until canceled. Cancelation takes effect at the end of the current billing period; we do not provide partial refunds.
3.4. We may change plan features or pricing with reasonable notice. If you continue to use the Service after changes take effect, you agree to the updated terms.
3.5. Trial or promotional offers may be modified or withdrawn at any time.
3.6. Failed payments may result in suspension or termination of the workspace.
3.7. Billing profile changes (country, tax status, entity). If your billing country, VAT/GST status, or legal entity changes, you must update your billing profile and documentation without undue delay. Such changes may alter applicable taxes and pricing and may require re-verification, a new subscription, and/or a new payment account with our processor to comply with local regulations.
3.8. Payment processor changes. We may change or add payment processors. You may be asked to re-enter or re-authorize a payment method to avoid service interruption. If a processor requires a new merchant relationship for your updated entity or country, we may require a fresh subscription checkout to continue service.Consumer withdrawal (EU): If you are a consumer, you generally have a 14-day withdrawal right. Because the Service is digital and may begin immediately, you will be asked to expressly consent to immediate performance and acknowledge that you lose the withdrawal right once rendering or paid features begin.
4.1. Credits are required for rendering and certain operations (e.g., exports). A standard render may cost a fixed amount of credits; higher-complexity settings (e.g., 4K) may require more.
4.2. Credits may be bundled with subscriptions or purchased as top-ups.
4.3. Credits have no monetary value, are non-refundable, non-transferable, and expire 12 months after purchase or the end of an active subscription term, whichever is later (as displayed in the dashboard).
4.4. On successful payment, credits are added to the workspace ledger; on render failure, we may refund the corresponding credits automatically.
4.5. We may offer optional auto-recharge when your credit balance drops below a threshold.
5.1. Font uploads and third-party assets. If you upload fonts or other third-party materials, you represent and warrant that you hold all necessary rights and licenses for use, embedding, rendering, and distribution via the Service. Hydrant does not verify font or asset licenses and is not liable for rights violations. The Workspace Owner is solely responsible for ensuring all uploads and outputs comply with applicable licenses.
5.2. Public datasets. Hydrant integrates public data sources (e.g., Our World in Data, World Bank, Eurostat). These datasets are subject to their respective open licenses, typically requiring source attribution. You are solely responsible for including all required credits in your outputs. Hydrant may display suggested attribution as a convenience; this does not constitute legal advice and does not relieve you of compliance with applicable dataset licenses.
5.3. Your data. You retain ownership of data you upload. You grant Hydrant a worldwide, non-exclusive license to host, process, and render your data for the purpose of providing the Service and improving core functionality (e.g., queue reliability, quality checks).
5.4. No accuracy warranty. Datasets and outputs may contain errors. You are responsible for validating results before relying on them.
Paid plans. For exports created under paid plans, Hydrant grants the Workspace Owner a worldwide, perpetual, transferable, and sublicensable license to use, reproduce, modify, distribute, publicly perform and display the rendered videos and visual outputs for any lawful purpose (a practical “buyout” license).
This license does not transfer ownership of Hydrant’s underlying software or generic templates.
Free/trial plans. Free or trial exports may include attribution or visual marks. Where required by the Service, please keep such attribution reasonably visible in ordinary usage of the output. Reasonable edits (including minor cropping, resizing, or re-timing for fit) are fine so long as they do not intentionally remove attribution when the plan requires it.
Showcase right (opt-out available). Hydrant may reference your public-facing outputs for portfolio and product marketing (e.g., on our website, in product galleries). You can opt out anytime by emailing info@hydrant.app with reasonable identification of the works.
You agree not to use the Service to:
violate laws or third-party rights (including IP, privacy, and license terms); upload malware or attempt to compromise our or others’ systems; generate or disseminate Content that is materially deceptive or misleading in a manner that could cause harm (e.g., fabricated data presented as authentic statistics, deepfake claims, or manipulated charts presented as genuine facts without disclosure); engage in abusive, harassing, hateful, or illegal conduct.We may suspend or terminate accounts and remove Content we reasonably believe violates these Terms or presents undue risk (e.g., coordinated deception, fraud, or unlawful activity). We may also rate-limit excessive usage that jeopardizes platform stability.
8.1. We aim for high availability but the Service is provided “as is” without uptime guarantees unless stated in a separate SLA. Maintenance windows or incidents may occur.
8.2. Beta/experimental features may be offered; they are provided “as is,” may be discontinued, and may have additional risks or limitations.
8.3. We may change or discontinue features. If a change materially reduces core functionality of your paid plan, we’ll provide reasonable notice and options (e.g., cancellation at period end).
9.1. Keep your credentials secure; you are responsible for activity under your account.
9.2. Responsible disclosure: if you discover a security issue, please notify us promptly at security@hydrant.app; do not publicly disclose before we’ve had a reasonable chance to remediate.
9.3. You may not use the Service if you are subject to EU, US, UN, or other applicable sanctions or export restrictions.
10.1. Hydrant owns the Service, software, and generic templates. No rights are granted except as expressly provided.
10.2. You may not reverse engineer, copy significant parts of the Service, or resell access except via our explicit written permission or API agreement.
If we provide an API, usage is subject to separate or supplemental terms (rate limits, attribution, data handling). We may suspend keys for abuse or security concerns.
12.1. General.We process personal data in accordance with our Privacy Policy (https://www.hydrant.app/legal/privacy-policy) and, where applicable, our Data Processing Agreement (DPA) (https://www.hydrant.app/legal/data-processing-agreement). We primarily use EU-based infrastructure where feasible.
12.2. Customer data.You retain ownership of data and Content you upload.
You grant Hydrant a worldwide, non-exclusive license to host, process, and render that data as necessary to provide and maintain the Service.
12.3. Operational access and quality improvement.To operate, secure, and improve the Service, Hydrant may automatically analyze anonymized or aggregated usage data and, in limited cases, permit authorized personnel to access Content or exports for debugging, abuse prevention, reliability testing, and quality assurance. All such access is logged and subject to confidentiality and least-privilege controls. We do not use private Content for marketing or unrelated training without your consent.
12.4. Diagnostics and telemetry.The Service collects technical diagnostics such as render job metadata, performance statistics, and error logs to ensure stability and improve quality. This data may be aggregated or pseudonymized for analysis.
12.5. Sub-processors and data transfers.We use carefully selected sub-processors (for example, cloud hosting, payments, or email delivery). A current list and applicable transfer mechanisms (such as Standard Contractual Clauses) are described in our DPA and Privacy Policy. You consent to their use to the extent necessary to provide the Service.
12.6. Data subject rights.You and your end users may exercise applicable data protection rights (access, deletion, correction, etc.) by contacting privacy@hydrant.app. Requests are handled in accordance with our Privacy Policy and applicable law.
12.7. Privacy modes. If a “privacy mode” or similar feature is offered, its scope and limitations are described in product settings or your workspace plan. Certain minimal diagnostics necessary for security, billing, or compliance may still be collected.
If you believe Content infringes your copyrights, please send a notice to legal@hydrant.app with details sufficient for us to identify and act. We may remove or disable Content and, where appropriate, terminate repeat infringers.
14.1. The Service is provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
14.2. To the maximum extent permitted by law, Hydrant’s total liability for any claims arising out of or relating to the Service is limited to the fees paid by the Workspace Owner in the 12 months preceding the event giving rise to liability.
14.3. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, goodwill, or data.
14.4. No professional advice. Outputs are for informational and creative purposes only; you are responsible for verifying accuracy and suitability.
You agree to indemnify and hold Hydrant harmless from claims arising out of (a) your Content, (b) your violation of these Terms, or (c) your misuse of the Service (including licensing for uploaded fonts/assets).
16.1. By you.You may terminate your subscription at any time through your account settings. Termination takes effect at the end of the current billing period. We do not provide partial refunds for unused time or credits.
16.2. By us.We may suspend or terminate access to the Service, in whole or in part, if you violate these Terms, fail to pay fees when due, or create risk or legal exposure for Hydrant. We may also temporarily suspend the Service as reasonably necessary for maintenance, updates, or security.
16.3. Discontinuation or plan changes.We may modify or discontinue specific features or plan types. If a change materially reduces core functionality of your paid plan, we will provide reasonable notice and, where applicable, offer migration options or allow cancellation at the period’s end without penalty.
16.4. Effects of termination.Upon termination, access to the workspace and its Content will cease. Unused credits are forfeited as described in Section 4. We may retain workspace data for a limited time as outlined in Section 17.
16.5. Surviving provisions.Sections intended to survive termination—including 5–7, 10, 12, 14–19—remain in effect.
17.1. Retention period.We retain workspace data only as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. After termination or prolonged inactivity, we may delete data following a legally acceptable retention period, generally within 90 days unless law or technical necessity requires otherwise.
17.2. Failed or temporary files.We may automatically delete temporary render files, failed exports, or intermediate data after a reasonable operational period to optimize storage and maintain service efficiency.
17.3. Backups.Backups and logs may persist for a limited time after deletion for disaster recovery and audit purposes but are removed on a rolling basis.
17.4. User-initiated deletion.Workspace Owners may request deletion of workspace data at any time in accordance with our Privacy Policy. Permanent deletion may take additional time due to backup cycles and system dependencies.
If you submit feedback or suggestions, you grant Hydrant a free, perpetual, irrevocable license to use them without obligation to you.
You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
These Terms are governed by the laws of Germany, excluding conflict-of-law rules.For business customers, exclusive venue is Berlin. EU consumers retain mandatory protections under their local laws.
We may update these Terms from time to time. We’ll notify you in-app or by email. Continued use of the Service after the effective date constitutes acceptance.
Hydrant
Manuel Rossner
Bessemerstraße 51
12103 Berlin
Germany
UST-ID: DE 309 166 744
Email: info@hydrant.app
Impressum: www.hydrant.app/legal/imprint
Privacy Policy: www.hydrant.app/legal/privacy-policy
DPA: www.hydrant.app/legal/data-processing-agreement